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Dear Sir,

I am writing a letter of thanks to you for the help I have received from Marehay Vauxhall these past few months.

I work in Melton Mowbray and unfortunately have a round trip of 100 miles six days a week which means that getting time for repair and service can be difficult.

On three occasions recently at very short notice to yourselves I have had to have work carried out to my Astra along with repairs and an mot to my wife’s Corsa with a further service due next month. This has all been handled in a very efficient manner by all of your staff.

Special praise must go to Tracey Foster who has been a great help to us especially when I fractured my ankle in November.

She was extremely helpful, arranging for collection and delivery of my car whilst I was laid up. Since realising this service was available I was then able to get my wife’s car mot done which saved me considerable time and trouble.

Having efficient and competent staff like Tracey is the reason my wife and I will continue to return to Marehay Vauxhall in the future.

Once again, many thanks,



Yours sincerely,



Mr D
Melton Mowbray
Leicestershire

We would like to thank you for the exceptional courtesy, helpfulness and thoughtfulness that we received at your Bodyshop very recently. Every person that we spoke to was kind and polite.

Mrs M S

To Ian and everyone in the Service Department for their hard work and patience in sorting my Meriva. Your efforts are much appreciated.

Nick

On the 11th January at 8.00am my wife’s Motability car was booked in for its annual service. I arrived at 7.50am to find the garage and reception area open for business, job sheets all set out on the worktop, an atmosphere which gives the customer so much confidence. I have been retired 14 years bit I have been associated with the motor industry all my working life.

May I say well done to all your staff.

Mr Bale

From: Roome Mark (5N6) Derbyshire County PCT
Sent: 19 January 2011 10:06
To: 'lesley@linkfieldam.co.uk'
Subject: Marehay Vauxhall Ripley : Repair of Citroen C4 : Excellent Service

Hi Lesley,

I just wanted to say what excellent service I’ve received from Marehay Vauxhall in Ripley during the repair to my Citroen C4.

My car is like new and both Sharon and Stan went out of their way to keep me informed of the progress to the repair and to ensure that my New Year Plan’s weren’t affected

If only all garages took this person centred approach; I can’t recommend them enough.

Cheers,

Mark.

Mark Roome

Information Development Manager - Acute Commissioning Services

Derbyshire County PCT
Toll Bar House
1 Derby Road,
Ilkeston.
DE7 5FH

Derbyshire County PCT

A couple of weeks ago I had occasion to hire a car from you after having been let down by another hire company. I would like to bring to your attention the excellent and professional service provided to me by the lady in the hire section, I think her name was Julie.

Further to that, while my own car was sat at your premises, I asked if there was any chance of getting it valeted during my absence. I do not recall the name of the lady that did the valeting, but I was amazed at how thorough a job she had done.

I would be grateful if you would bring my sincerest thanks to the notice of these two ladies for the service they gave, they are truly excellent.

Mr McKee from Isle of Lewis

From the first call about my Service my treatment from the phone call to taking it in were all very good. All concerned did their part. The new Corsa is great.

Corsa owner in for 1st service June 2010

I am delighted with the service and I can really tell the car has been serviced.

Honda Civic owner in for a service April 2010

Completely satisfied with all the staff I came into contact with. The car was ready for me at the time agreed.

Everything I needed to know and more was explained to me, nothing was left out.

I honestly couldn’t have asked for a better service.

Motability Customer from March 2010

All Staff members at Marehay Garage are very helpful.
I have used Marehay on and off since 1972 and have always been satisfied.
Very satisfied with my Antara

Antara Servcie Customer in March

Our Vauxhall vehicle is reliable and virtually maintenance free we love it. The staff are very polite courteous and very knowledgeable at Marehay. Just nice people.

Service Customer in March